Our Call to You: To make your experience even more comfortable, we will reach out to you 8 days before your arrival. During this call, we will coordinate the details of your journey and be available to answer any questions you may have.

If You Haven’t Received Our Call: If you arrive on the day of your reservation and haven’t received our call or email notification, don’t worry. We are here to help. Simply contact your travel coordinator, and we will ensure you receive all the information you need.

Airport Coordination: Once you land, you will be in contact with a transportation service that will take you to your destination. During this time, our staff will be available to ensure your journey is as comfortable and stress-free as possible.

We want you to feel at home during your journey with us, and we are committed to making your experience exceptional. We look forward to welcoming you!

Transportation Service Included in Your Package:

When you check-in one day before your procedure, you’ll enjoy the following rides within a 15-mile radius:

  • Pick-up and drop-off at Miami airport (please note that we do not provide transportation to Fort Lauderdale airport).
  • Pick-up and drop-off at (1) pre-operative appointment.
  • Pick-up and drop-off at (1) post-operative appointment.
  • Delivery of medical prescriptions and pick-up of your medications.
  • Pick-up and drop-off at the surgery center.
  • Please note that this transportation service is available only on the day of your surgery.

It’s important to remember that you are purchasing a package with non-transferable rides. If you miss or cancel one of the rides, it will not be converted into an exchangeable coupon for other services or transports.

Furthermore, we offer you the opportunity to enjoy an additional transportation service, where you can schedule extra rides as needed or desired. Concerning the rates, there’s no need to worry. You can check our prices, and if you require transportation at a specific time, you can make a prior reservation.

We invite you to get in touch with our coordinator, who will be delighted to provide you with detailed information about all the options available for your transportation service.

Our aim is to ensure that your experience is as comfortable and worry-free as possible during your recovery process. We are here to assist you at every step of the way!

How can I make a reservation?

You can secure your reservation by making a deposit.

Is it possible to get a refund of the deposit?

No, the deposit is non-refundable.

Can I change the date of my reservation?

Yes, you can reschedule your reservation as long as you notify us at least 10 days in advance. Failure to do so will result in forfeiting the rescheduling option.

What payment methods are accepted for the deposit?

We accept the following payment methods for the deposit: Zelle, Venmo, Debit Card, Credit Card.

When should I make the deposit payment?

The deposit should be paid at the time of booking to guarantee your spot.

How can I notify a change in my reservation?

If you need to make changes to your reservation, please get in touch with our team at the following phone number: +17866265962.

What happens if I arrive late for my reservation?

In case you arrive at Miami International Airport and have booked our services, we want to ensure your experience is as enjoyable as possible, even if you’re running late.

Here’s the process we’ve designed to assist you:

Early notification: We kindly request that you inform us about your arrival gate at least 8 days in advance of your reservation date. This allows us to be well-prepared and ensure everything runs smoothly.

Our call to you: To make your experience even more comfortable, we will reach out to you 8 days before your arrival. During this call, we’ll coordinate the details of your journey and be available to answer any questions you may have.

If you haven’t received our call: If you arrive on the day of your reservation and haven’t received our call or email notification, don’t worry. We are here for you. Simply contact your travel coordinator, and we’ll ensure you receive all the information you need.

Airport coordination: Once you land, you’ll be in contact with a transportation service that will take you to your destination. During this time, our staff will be available to ensure your journey is as comfortable and stress-free as possible.

We want you to feel at home during your journey with us, and we are committed to making your experience exceptional. We look forward to welcoming you!

Please note that phone numbers and specific details should be adapted to your actual service and contact information.